Your Healthcare Choices
Non-Urgent Care
811 – Health Advice
- Health Information, Programs and Services referral
- Nurse/Dietitian/Doctor advice over the phone
- 24/7
- Free and Confidential
- Interpretation
- During the phone call, the nurse will do the triage and may refer you to one of the following services if applicable and available.
811 – After-Hour Clinic
- 4 Clinics in Calgary (NE/NW/SE/SW)
- Must call Health Link 811 first and then get referral
- *Care determined by the nurse
- Minor pressing health needs (ex. infection)
- Record sent back to your family doctor
811– Virtual Doctor Service
- Phone or zoom
- 6am to 2am every day!
811– Health Information Chat
- In real time with a 811 nurse
- Call back option available
- 8 AM – 4:15 PM
- Not for urgent/Emergency
Family Doctor
- Annual Check-up
- Know your family
- Give advice
- Prevent illnesses
- Connect you to other doctors
How to find a family doctor
- Search for a doctor near an address on the Primary Care Network website (Alberta Find a Provider)
- Search a family doctor by language spoken on the College of Physicians and Surgeons website.
- Call 811 and speak to a health information agent.
Walk-in Clinic
- See a doctor when my family doctor is not available
- First come, first served
- Call 811 to find one
- Search online to find one
- Walk-in clinic visits cannot replace family doctor’s services
- Only use when it is a minor concern (stitches, prescription refill, etc.)
Pharmacist
- always go to the same pharmacy
- renew your prescription for current, ongoing therapy
- review your dosage
- assess cold/cough symptoms and offer treatment
- help you with over-the-counter medications
- give advice on vitamins/natural health products
Urgent / Emergency Care
Urgent Care Centres
- Minor emergency services (broken bones, stitches, infections)
- No appointment needed
- The sickest people are seen first
In Calgary,
- Sheldon M. Chumir Health Centre – 12 Ave & 4 St SW, Open 24/7
- South Calgary Health Centre – 31 Sunpark Plaza SE, Open 8 am to 8 pm, 365 days a year
Surrounding Calgary,
- Airdrie Community Health Centre – 604 Main Street S. Airdrie, Open 24/7
- Cochrane Community Health Centre – 60 Grande Boulevard, Cochrane, Open 8 am to 10 pm, 365 days a year
- Okotoks Health and Wellness Centre – 11 Cimarron Common, Okotoks, Open 8 am to 10 pm, 365 days a year
Emergency Departments
- Ambulance by calling 911
- The sickest people are seen first
- Life-threatening medical problems
Calgary Facilities
Hospitals / Emergencies
Other Health Resources
MyHealth Alberta
- Government secure website
- Immunization records
- Medication list
- Lab test results
Can download ‘Alberta Wallet’ app to access your mobile Health Card on your phone
TELUS Health MyCare App
- It can only be used on a mobile phone (Apple or Android)
- Symptom checker
- Video Chat meeting with a medical doctor (virtual walk-in clinic, need to book an appointment)
- Get a prescription or referral
- Free (AHC coverage, AB, BC and ON only)
- various hours
- You can get the record sent to my family doctor
- There are other services that are not free (dietician/counseling, etc.)
Get immunized
- Community Health Centres (Well Child & adult vaccines)
- Call 811 to book an appointment
- Schools (vaccines in grades 1, 6 and 9 and students who are not up to date for Well Child vaccines)
- require consent from parents, forms come home with your child
- Drug Stores (travel vaccines, COVID, flu)
- Book online, call 811 or call or visit the drug store for appointment options
Update ‘Out of Alberta’ Immunization records
Only submit if:
- Child is in grade 9 or younger
- You have an appointment with public health
- Immunization received outside of Alberta
- Records must show first & last names, date of birth, vaccine name & date
Submit online or in-person at a community health centre
- irssp.albertahealthservices.ca
Alberta Health Services Interpreting Services
- Over-the-phone/zoom/video-chat interpretation (depends on availability)
- 24/7, in 240+ languages
- Ask a staff
- Confidential
- Free
All information found on this page can be downloaded as a handout. If you have any questions or concerns, please contact us.
Your Healthcare Choices in Edmonton & Area is also available as a handout.
Disclaimer: This material is not a substitute for the advice of a qualified health professional. This material is intended for general information only and is provided on an “as is”, “where is” basis. Although reasonable efforts were made to confirm the accuracy of the information, Alberta Health Services does not make any representation or warranty, express, implied or statutory, as to the accuracy, reliability, completeness, applicability or fitness for a particular purpose of such information. Alberta Health Services expressly disclaims all liability for the use of these materials, and for any claims, actions, demands or suits arising from such use. Last updated July 2027