Your Health Care Choices in Alberta
All information found on this page can be downloaded as a handout.
Non-Urgent Care
811 Health Link
- Health Information, Programs and Services referral
- Nurse Advice over the phone
- 24/7
- Free and Confidential
- Interpretation
After-Hour Clinic
- 4 Clinics in Calgary (NE/NW/SE/SW)
- Must call Health Link 811 first and then get referral
- Talk to a nurse
- *Care determined by the nurse
- Minor pressing health needs (ex. infection)
- Record sent back to your family doctor
Family Doctor
- Annual Check-up
- Know your family
- Give advice
- Prevent illnesses
- Connect you to other doctors
How to find a family doctor
- Search a family doctor by language spoken on the College of Physicians and Surgeons website.
- Search for a doctor near an address on the Primary Care Network website
- Call 811 and speak to a health information agent.
Walk-in Clinic
- See a doctor when my family doctor is not available
- First come, first served
- Call 811 to find one
- Search online to find one
- Walk-in clinic visits cannot replace family doctor’s services
- Only use when it is a minor concern (stitches, prescription refill, etc.)
Pharmacist
- always go to the same pharmacy
- renew your prescription for current, ongoing therapy
- review your dosage
- assess cold/cough symptoms and offer treatment
- help you with over-the-counter medications
- give advice on vitamins/natural health products
Urgent / Emergency Care
Urgent Care Centres
- Minor emergency services (broken bones, stitches, infections)
- No appointment needed
- Sickest people are seen first
In Calgary,
- Sheldon M. Chumir Health Centre – 12 Ave & 4 St SW, Opens 24/7
- South Calgary Health Centre – 31 Sunpark Plaza SE, Opens 8 am to 10 pm, 365 days a year
Surrounding Calgary,
- Airdrie Community Health Centre – 604 Main Street S. Airdrie, Opens 24/7
- Cochrane Community Health Centre – 60 Grande Boulevard, Cochrane, Opens 8 am to 10 pm, 365 days a year
- Okotoks Health and Wellness Centre – 11 Cimarron Common, Okotoks, Opens 8 am to 10 pm, 365 days a year
Call 811 to find an urgent care centre near your area.
Emergency Departments
- Ambulance by calling 911
- Sickest people are seen first
- Life threatening medical problems
Calgary Facilities
Hospitals / Emergencies
Alberta Children’s Hospital
28 Oki Drive NW, Calgary
403-955-7211
For Hospitals/Emergencies around your area, please call 811.
Other Health Resources
MyHealth Records
- Government secure website
- Immunization records
- Medication list
- Lab test results
TELUS Health MyCare App
- Can only be used on a mobile phone (Apple or Android)
- Symptom checker
- Video Chat meeting with a medical doctor (virtual walk-in clinic, need to book an appointment)
- Get a prescription or referral
- Free (AHC coverage, AB, BC and ON only)
- M-F 9 am to 10 pm, Sat 9 am – 7pm
- Can get the record sent to my family doctor
- There are other services that are not free (dietician/counseling, etc.)
Alberta Health Services Interpreting Services
- Over-the-phone/zoom/video-chat interpretation (depends on availability)
- 24/7, in 240+ languages
- Ask a staff
- Confidential
- Free
All information found on this page can be downloaded as a handout. If you have any questions or concerns, please contact us.