Your Health Care Choices in Alberta

Non-Urgent Care

811 Health Link

  • Health Information, Programs and Services referral
  • Nurse Advice over the phone
  • 24/7
  • Free and Confidential
  • Interpretation

After-Hour Clinic

  • 4 Clinics in Calgary (NE/NW/SE/SW)
  • Must call Health Link 811 first and then get referral
  • Talk to a nurse
  • *Care determined by the nurse
  • Minor pressing health needs (ex. infection)
  • Record sent back to your family doctor

Family Doctor

  • Annual Check-up
  • Know your family
  • Give advice
  • Prevent illnesses
  • Connect you to other doctors

How to find a family doctor

Walk-in Clinic

  • See a doctor when my family doctor is not available
  • First come, first served
  • Call 811 to find one
  • Search online to find one
  • Walk-in clinic visits cannot replace family doctor’s services
  • Only use when it is a minor concern (stitches, prescription refill, etc.)


  • always go to the same pharmacy
  • renew your prescription for current, ongoing therapy
  • review your dosage
  • assess cold/cough symptoms and offer treatment
  • help you with over-the-counter medications
  • give advice on vitamins/natural health products

Urgent / Emergency Care

Urgent Care Centres

  • Minor emergency services (broken bones, stitches, infections)
  • No appointment needed
  • Sickest people are seen first
  1. Sheldon M. Chumir Health Centre – 12 Ave & 4 St SW, Opens 24/7
  2. South Calgary Health Centre – 31 Sunpark Plaza SE, Opens 8 am to 8 pm, 365 days a year
  1. Airdrie Community Health Centre – 604 Main Street S. Airdrie, Opens 24/7
  2. Cochrane Community Health Centre – 60 Grande Boulevard, Cochrane, Opens 8 am to 10 pm, 365 days a year
  3. Okotoks Health and Wellness Centre – 11 Cimarron Common, Okotoks, Opens 8 am to 10 pm, 365 days a year

Emergency Departments

  • Ambulance by calling 911
  • Sickest people are seen first
  • Life threatening medical problems

Other Health Resources

MyHealth Records

  • Government secure website
  • Immunization records
  • Medication list
  • Lab test results

TELUS Health MyCare App

  • Can only be used on a mobile phone (Apple or Android)
  • Symptom checker
  • Video Chat meeting with a medical doctor (virtual walk-in clinic, need to book an appointment)
  • Get a prescription or referral
  • Free (AHC coverage, AB, BC and ON only)
  • M-F 9 am to 10 pm, Sat 9 am – 7pm
  • Can get the record sent to my family doctor
  • There are other services that are not free (dietician/counseling, etc.)

Alberta Health Services Interpreting Services

  • Over-the-phone/zoom/video-chat interpretation (depends on availability)
  • 24/7, in 240+ languages
  • Ask a staff
  • Confidential
  • Free

All information found on this page can be downloaded as a handout. If you have any questions or concerns, please contact us.

Your Healthcare Choices in Edmonton & Area is also available as a handout.

Disclaimer: This material is not a substitute for the advice of a qualified health professional. This material is intended for general information only and is provided on an “as is”, “where is” basis. Although reasonable efforts were made to confirm the accuracy of the information, Alberta Health Services does not make any representation or warranty, express, implied or statutory, as to the accuracy, reliability, completeness, applicability or fitness for a particular purpose of such information. Alberta Health Services expressly disclaims all liability for the use of these materials, and for any claims, actions, demands or suits arising from such use.  Last updated November 2023.