Diversity Liaisons are here to provide information about Alberta Health Services (AHS) health services, connect you to our health programs, and refer you to government or community health resources. We are pleased to direct you to the right place. Here are some frequently asked questions (FAQ):
You can call Health Link 811, a 24/7 free health advice line, and press 1 to speak to an information specialist. If you would like to get help with English, you can say “I speak ________” and an interpreter will be arranged for you over the phone. 811 will help you find a doctor who can speak your language.
Another way is to use the website www.albertafindadoctor.ca to search for clinics around the neighborhood
You can call Health Link 811, a 24/7 free health advice line, and press 1 to speak to an information specialist. If you would like to get help with English, you can say “I speak ________” and an interpreter will be arranged for you over the phone. 811 will help you find a doctor who can speak your language.
You can call Health Link 811, a 24/7 free health advice line, and press 2 to speak to a nurse. If you would like to get help with English, you can say “I speak ________” and an interpreter will be arranged for you over the phone. 811 nurse will be able to help with your medical questions and direct you where and what to do.
Go to www.ahs.ca/covid and click on ‘assessment and testing’ if you need to get tested.
If you are part of the high-risk group, book a PCR test. If not, use the rapid testing kits at home. Follow the instructions depending on your results.
If you are not seriously ill, do not go to a physician’s office, a health care facility, or a lab without consulting with 811 first.
Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.
Please refer to Alberta Health Services’ website, www.ahs.ca/covid for any information about COVID-19.
Please note that we can only answer questions regarding general resource inquiries. Please do not contact us with personal information about your health concerns.